Effective date: 2024-06-01
At Placer Valley Furnace Repair, located in Lincoln, California, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
We collect information you provide directly to us when you call us or ask about our services. This may include your name, phone number, and service details.
We may also collect technical data such as IP addresses and browser type when you visit our website.
How We Use Information
Your information helps us respond to inquiries, schedule furnace repair services, and improve our customer experience.
We may use your phone number to call you with updates or reminders about your service.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences.
Cookies help us understand website traffic and improve site functionality.
Analytics and Third-Party Tools
We use tools like Google Analytics to analyze website usage and improve our services.
These tools collect anonymous data and do not identify individual users.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers who assist us in operating our business, only as necessary and under confidentiality agreements.
Data Retention
We keep your personal data only as long as needed to provide services or comply with legal obligations.
When data is no longer necessary, we securely delete or anonymize it.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure.
Despite our efforts, no method of transmission over the internet is completely secure.
User Rights
You have the right to access, correct, or delete your personal information that we hold.
You may also ask us to stop contacting you at any time by calling us.
Children's Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect information from children.
If we learn we have collected personal data from a child under 13, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
We encourage you to review this page periodically for the latest information.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us using the details below.